Change a team member's access
Change a team member's role, teacher status, and which locations they can work in from Settings. You need the owner, admin, or manager role.
Change access
1. Go to Settings -> Team.
2. Click the team member you want to change to open their details.
3. Click Edit.
4. Change any of:
- Role: No staff access, Owner, Admin, Manager, or Staff.
- Teacher: tick this if the person teaches classes. Someone can be both, for example a Manager and a Teacher.
- Location access: All locations, or Specific locations with the locations you choose.
5. Click Save.
A team member's email cannot be changed here; it is shown for reference only. Edit a member's contact email from their guest profile instead.
Notes
Every team member must have a staff role, the Teacher option, or both. You cannot save with neither.
Admins always have all-locations access. When you set the role to Admin, Specific locations is turned off.
Changing location access replaces the previous selection with the locations you pick.
Remove a team member
To remove someone, open their details and use Remove from team in the danger zone. Owners cannot be removed; the button reads Cannot remove owner. Change their role first if you need to remove them.
Troubleshooting
You cannot open Team, or your changes are rejected. Only owners, admins, and managers can change team access.
The email field is missing when editing. That is expected; email is not editable on an existing team member.
Specific locations is greyed out. The role is set to Admin, which always has all locations.
Save is blocked. The member has no staff role and Teacher is unchecked; pick at least one.
Related
Invite your team
Understand owner, manager, staff, and teacher roles
